Main Frame Photography will meet it’s requirements under the relevant state policy regarding refunds.
Due to the nature of our product there are limited circumstances in which a refund will be given which is dependent on how you purchased your photographs. Please refer to your purchase process below:
We are not required to provide a refund or reshoot of your child’s photos if you simply change your mind.
If there is a fault with the printing of the product we will replace those photos once the faulty photos are returned to us.
We are not required to provide a refund or reshoot of our child’s photos if you change your mind.
We will refund or reshoot the photos if there is a major problem with the photos.
We will not refund due to the digital nature of the images only a reshoot will be made available if possible.
